Meet the ACPM Team

ACPM maintains a core of specialised training and administration personnel.  Key roles and functions provided by this core group include:

• Customer Service
• Training administration
• Accredited trainers and facilitators
• Training strategists and consultants

In accordance with our Code of Practice as a registered training organisation, ACPM's trainers all have:

• demonstrated competencies at least to the level of those being delivered;
• demonstrated achievement of at least Certificate IV from the Training Package for Assessment and Workplace Training or has demonstrated the equivalent competencies; and
• industrial experience that is current and relevant to the particular course or modules that they are involved in delivering.

ACPM ensures that the responsibility for the management and coordination of training delivery, assessment (including recognition of prior learning), staff selection and professional development is clearly identified and undertaken by a person or persons with relevant qualifications and experience.

Customer Service team

ACPM's Customer Service team has representatives based in Melbourne and Sydney. The Customer Service team is the first point of contact for course enquiries and management and administration of the public course program in Melbourne, Sydney, Canberra, Brisbane and other areas on demand.

For course information and bookings for assessments or to provide us with feedback please call 1300 138 225 or email acpm@planpower.com.au.

Customer Service Manager:	Kate Hassen (Sydney)
Customer Service team:	Simon Stoker (Melb) Kasey Ryan (Melb)